Downtimes
Written by Simone
It's been a few days now that I'm experiencing downtimes at night, early mornings.
When I wake up, connect to the VPS and attach to tmux, I am welcomed by these messages in console:
Message from syslogd@pandora at Nov 3 05:37:13 ...
kernel:[1586232.350737] Dazed and confused, but trying to continue
Message from syslogd@pandora at Nov 3 05:37:24 ...
kernel:[1586235.049143] Uhhuh. NMI received for unknown reason
30 on CPU 1.
Message from syslogd@pandora at Nov 3 05:37:24 ...
kernel:[1586235.049145] Dazed and confused, but trying to continue
Message from syslogd@pandora at Nov 3 05:37:55 ...
kernel:[1586273.642163] watchdog: BUG: soft lockup - CPU#2 stuck
for 27s! [dockerd:526408]
Message from syslogd@pandora at Nov 3 05:38:00 ...
kernel:[1586278.545172] watchdog: BUG: soft lockup - CPU#1 stuck
for 24s! [systemd-journal:257]
Message from syslogd@pandora at Nov 3 05:38:02 ...
kernel:[1586281.187611] watchdog: BUG: soft lockup - CPU#3 stuck
for 35s! [lua5.4:1702]
There's no need to say that when this happens, the server is completely frozen and doesn't respond to anything.
I already contacted support, but they didn't investigate at all, I believe. They manually restarted my VPS once and did some pings and connection tests (VNC, SSH) afterwards.. "everything is working fine!"
This last Saturday I was up when it happened, so I did a mtr from my PC to the VPS's IP and logged it, then I sent another email with the output to support.. Still waiting for them to reply, I guess tomorrow (Monday).
Friends like lorenzo and shai are having difficulties too, with the same provider, so I'm not imagining things.
Well, that's all I got to say, will keep you posted if any news.